My husband & I traveled to Bahamas on vacation May 6-12.
On May 9, we sat with Ocean Reef reps. To decuss Travel Vacation plan for two to three weeks a year. We were told that the co. Had office in Fl. Also, Lloydshire - insurance co was part of lloyds of England. RCI was one to arrangements. When I stared to make calls on Monday, May13, to he Attn General office in Fl. & Better Business, no one had them listed as a business in Fl.
My feeling now is that they misrepresented themself as a Travel Co. And now I find out it's Vacation Club. I feel that its unethical practice and should cancel all my business with them now. The total refund is $17,950.00. We called this morning and no one has called back. I have altered American Express to put a hold on the accout.
I expect that I will hear from you within five to seven business days concerning an immediate AND full responds on this matter.
Thank You,
Kathleen Bryanton
(Personal Information Removed) or my cell (Personal Information Removed)
Ma. Address: (Personal Information Removed)
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