Noticed this charge for $9.00 which I assumed the wife had put on the personal checking account. After doing some research I discovered I had received no services for this charge.
I contacted Reservation Rewards by phone and requested the proof of authorization for charges and was told the I had authorized charges for "e-mail notification of discounts for services" shown on their home page. Rewards indicated I had signed up for the service via Fandango on-line ticket sales.
They offered to either cancel with only credit for most recent charge of $ 9.00 for December or give me e-mail & password access to review the benefits of the services offered.
I refused the offer and requested full refund for all debits to my checking account totaling $ 54.00.
When I indicated that I intended to report the company as fraudulent to the authoities and the bank, they indicated "they normally do not refund these debits, but would do so this instance."
I intend to notify Fandango I no longer will use their services either
Final note, banks have a "hit list" they maintain for these kind of fraudulent charges and they will deny them, if you notify them. I have done so for my bank.
Stephen
Atwater, Ohio
U.S.A.
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