Usacomplaints.com » Miscellaneous » Complaint / Review: Sony - Laptop screen went black after warranty and $317 repair quoted. #1059477

Complaint / Review
Sony
Laptop screen went black after warranty and $317 repair quoted

Bought a Sony Lap top 10 of 2010 yes out of warranty, in 2012 starting having problems with the screen going black, have verizon tech support they did all they could do, told me to take it to someone so I did took it to a pc Doctor was told that the mother board was bad, when they manufactured this lap top they had bad solder on the mother boards, since then they have upgraded the soldering procedure. Got back the computer from hi sent it to Sony they say it the screen part of it and they want $317.00 to fix this but no mention of the mother board being bad, If you get on Sony site as I did there are many people who have the same problem like this, I feel I am being treated unfairly, Sony is sending back my Lap Top as it lefted, so now i can not use it at all. Only had for maybe 1 year and 1months before al these problems starting happing, Verizon has all ny case number to verify that I have the problem of the blackscreen, I feel they should replace my lap top or at least fix it at their expense, but since it only had a year warranty they wont, can you help me Thank you (Personal Information Removed)


Offender: Sony

Country: USA   State: New York   City: New York   ZIP: 10022
Address: 550 Madison Avenue
Phone: 2128336800, 2128336870, 2128338000
Site:

Category: Miscellaneous

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