I purchased, by phone, a magazine subscription on saturday 4.13.13 for 35 dollars a month. Have not yet received anything by mail. On 4.16.13 i was charged a 300 dollar cancellation fee. I did not cancel the purchase. I contacted lisa at 888.702.0969. We debated the issue, and all she would offer me is a cancellation letter in the mail. She refused to give me her mailing address. My bank statement lists FL after the phone #. HELP! I cannot afford this and i did not cancel the offer. I have nothing in writing. I have contacted lisa 3 times, requesting to speak to a supervisor. She stated that she is the supervisor. She has no phone records. She stated that i phoned the cancellation on monday 4.15.13. I DID NOT.
I would think she would re-instate the purchase and bill me. She refused. This is the most unbelievable experience i have ever encountered. Please help asap! I can be reached by phone. (Personal Information Removed)
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