1) ATT switched my planned and refused to put it back at a lower cost. This has been since that date with no resolve.
2) ATT has cancelled my wireless service and refused to do anything about because they have no present resolution plan to handle this type of error. ATT cancelled my suspended lines after assuring me they would remain suspended and cancelled with no billing statement or text notice, how convenient.
3) Only one EXEC has try to work resolution even she stated it could have been resolved, I'm on stress meds dealing with this.
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