Complaint / Review
LightInTheBox.com
Slow, Nonresponsive RMA Process for Merchandise Return

I've been reading (after the fact), that they are slow and nonresponsive to RMAs for the return of merchandise. So far, I've had contact with a couple of reps and they reassure me not to worry, but there are no follow-up details and no way to return the shipment. I may dispute the charge with credit card company, but would rather resolve the issue through the company and return the items.