Complaint / Review
Keyes Mercedes
Consumer Report

I canceled an extended warranty on a 2009 CLK 550 purchased on March 10. I was told when I bought the car it could be canceled at any time. I am trying to sell the car I need the warranty money to pay down on the car. On February 15th I had a mercedes dealer here in Salt Lake cancel the policy with Mercedes Benz Financial. I have been waiting 19 days to get the money back from Keyes European. The car has only 15,200 miles on it. None of the extended warranty has been used. So far nobody has been very helpful at the dealership.