I ordered the "free sample" of this product and when I called to tell them that I have not received the product yet they told me that I have been charged $157.00 to my credit card due to the fact that they shipped the auto fill of the product... I did not order the product because I was waiting to see if I liked the sample first. I am really upset to think that they took it upon themselves to charge my credit card for the full amount without my permission. If and when I get this product I will return it unopened. What protection do I have for the company to make a credit to my credit card?
Complaint / Review
Keranique
Consumer Report
Author: janicehowell
Offender: Keranique
Country: USA State: New Jersey City: Jersey City ZIP: 07303
Address: PO Box 9300
Phone: 8882374131
Site: keraniquedirect.com
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