Usacomplaints.com » Miscellaneous » Complaint / Review: Kohl s - Kohls costumer service left me hanging. #1030347

Complaint / Review
Kohl's
Kohls costumer service left me hanging

One time when i decided to shop at kohls ovr the weekend (i go shopping there all the time) i decided to get a pair of shoes ovr there. Most of the time their shoes on display can get mixed up and u end up not being able to find it anywhere, which sadly happend to me after spotting a really cute pair of sneakers on display. So i decided to take the one shoe display too an employee to ask if they could help me look for it and it took me a while until i found someone. I wasnt mad or anything, just wanted to get this shoe. I asked him where i culd find these and we looked everywhere, but couldnt find it. He was friendly but would sometimes talk trash about kohls and how dumb the stores organization is. Then he told me he was gonna go ask one of his employees to help him n left me stranded by myself for him to return. He never did return, and left me hanging for an hour (since i had to wait for my ride anyways). I left really disapointed but the funny thing was that the next day when i went i saw him! And he recognized me n he looked frantic n tried avoiding me! Lol. I later found the same shoe display on a random rack... Which pretty much told me that he ditch me and the shoe display and left off to do his own biz.


Offender: Kohl's

Country: USA

Category: Miscellaneous

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