Yesterday I submitted a complaint about a company www.dieselgang.com who charged $9.85 from my joint account. I have reason to believe I have discovered a connection that may uncover how people like me (probrably thousands) have been victimized by this company. After I submitted my bbb complaint I received an email reply from DieselGang Customer Support Service. Earlier in the day after we reported the unlawful charge to our bank I looked up & emailed dieselgang. Got contact info from their website. After reading the bbb report I did not expect to ever be contacted as bbb reports the website seems to be a phony site. I assumed it was not manned to answer email complaints BUT I did get a reply. Actually several. First 1124pm asking me to provide: date of transaction, amount of charge, cardholders name, last 4 digits of card that was charged. I provided the info but for the name I simply entered my husband's initials jgl. I received a 2nd email @ 1210am that they located the transaction which was cancelled, Invoice#41765991580428, items ordered 1x double side round stainless car keychain ring for KIA x9.85 (USD), transaction date 01/28 @ 11:46: 14 (exactly as the charge shows on my bank account) In addition they provided was mastercard with the expiration date, billing and shipping address. They wrote they cancelled the order becaue I did not confirm the order. The listed my email as (Personal Information Removed) (which is not my email). So they debited my account even though they said they cancelled the phony order??? The thing that struck me particularly odd is they had my CADL name listed as billing info for my husbands debit card. They never provided any other name i.E. My husbands who should be the billing name for that card. I began to think because I do not have any debit cards, credit cards, credit, loans or anything under my CADL/birth cert spelled name. Everything I have credit/debit/loan wise is linked to * *. I wondered how my birth spelled name (which is an error my parents never fixed) was associated with my husbands debit card #. Then it dawned on me. On 1/26 my husband & I placed a call to our auto insurance broker because we received a letter of lapse of coverage.in order for us to correct it and regain coverage we were instructed to all them. We provided my husbands debit card # for payment. The insurance policy is under my CADL name * *. This is the only company that has me listed as * * because they go by my drivers license name. I think the person @ insurance brokers sold my info to dieselgang. I am sure that this is it. If this can be investigated; How many people who have been victimized to date have a connection or tie to this insurance company, I believe you can find your source of fraud. I am sure that these criminals are in businesses everywhere selling consumer information but it's hard to believe that this is just a coincidence & that I would be the only one with ins from them who has been victimized. I am so worried sick that people have our personal info and can steal our lives. Maybe this was just 9.85 but to me it's much more than the amount they took.in addition I called dieselgang @ 9046381107 three times earlier today. All calls ended after I asked how they got my info and charged my debit card. All reps had heavy accents. Tonight the number goes to a busy signal. I have submitted my incident to all the news channels I could. Iencourage anyone who has been taken by dieselgang to do the same. We need to fight back...
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