Usacomplaints.com » Miscellaneous » Complaint / Review: Equinox and Sheridan Labs - Consumer Report. #1015023

Complaint / Review
Equinox and Sheridan Labs
Consumer Report

I, too, foolishly ordered a "free" trial sample for which I paid a nominal shipping fee - using of course my credit card. I received the sample and about one month later received a 2nd sample and found a $79 charge on my credit card statement. I looked them up online and found a phone number; I called and spoke to someone who was very difficult to understand. I think where we landed is he said once they received the product back (I have to pay for shipping), he will refund the $79 credit card charge (meanwhile I'm instructing my credit card NOT to pay) but that I will be charged a $20 "restocking" fee. What a scam! It is not clearly stated in their ad that they will begin sending regular monthly shipments if you do not notify them otherwise.


Offender: Equinox and Sheridan Labs

Country: USA   State: Utah   City: Bluffdale   ZIP: 84065
Address: 14953 Heritagecrest Way, Ste. C
Phone: 8773161904, 8778629839, 18778629835, 18775240272, 18775992652
Site:

Category: Miscellaneous

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