Usacomplaints.com » Miscellaneous » Complaint / Review: Legalzoom - Misleading Advertising. #1007958

Complaint / Review
Legalzoom
Misleading Advertising

I went to Legalzoom because my wife and I were interested in an uncontested divorce and wanted to avoid paying separate lawyers. The first step in my state is Legal Separation, and under sample documents on the website, I was happy to see a sample Separation Agreement from my state!

I placed my order and was immediately billed $299 on my credit card. My wife and I spent the next 8 weeks painstakingly filling out the questionaire to define the terms of our separation and subsequent divorce. We were finally able to submit this to be put in legal-ese so we could simply " file the signed petition at the courthouse in the county where" I live.

I soon received a "Problem Resolution Order Form". I was told that Legalzoom only offers absolute divorce for my state. I rechecked the website to make sure I had not lost my mind. Sure enough, I had seen a sample Separation Agreement from my state.


Offender: Legalzoom

Country: USA
Site:

Category: Miscellaneous

1 comment

February 10, 2016 06:04 PM
We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. Please contact us so we try to make things right. You can reach me at: [email protected].
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