Lately, I bought a Barnes Noble account ($25/year) and obtained the card about fourteen days before. Then after it occur, I experienced a number of ignorance and foolishness produced by this large bookstore chain. First, I really could not get my account number to function. I can not enroll the amount towards the online account, or may I utilize it for online purchase within their site. I continuously understand this silly concept: "Your membership amount has already been determine for another consideration. Please recheck your range again." I acquired this concept equally after I attempt to enroll the account so when I visited the "cost" container after I was going to buy my purchase. Obviously, it's very ineffective to pay for $25.
I tried to contact the TOLL-FREE customer support and that I did have the ability to talk to them. The only real positive thing out-of all of this clutter may be the proven fact that used to donot wait long till a realtor answer my phone. But other issues are simply none feeling. The brokers weren't ready to repair the problem since within their program, they CAn't notice any issue, atleast that is what they said. I attempted to speak via email towards the account department and another ignorance occurred. I had been requested to provide titles and account # etc. After I offered it, there is no particular answer which was provided. Thus, after I'd a number of lengthy email discussions I attempted to respond among the emails and you know what?
One broker responded to that particular email requesting me to provide my titles and account # AGAIN!!! As though it had been the very first time I e mailed them.
I strongly recommend everyone to not consider being a person in barnes noble. That you don't need to pay $25 and obtain all that mess i acquired.
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