Complaint / Review
Hooman Toyota
Class action lawsuit?

I was directed to West Coast Toyota by the Hooman site. I went there this morning (6/20/16) to get service and they said, "We are not honoring Hooman service agreements." West Coast said Hooman's, "card was pulled by Toyota". I am not sure what that means or if it's true
so I called Toyota. Toyota did not provide any information about Hooman but took my complaint.

I am also going to call California Dept. of Consumer Affairs.

I would love to get in on a class action law suit - these people are total crooks.

I'm with you on this. I bought my vehicle in April and was told that the perks and packages would be transferred over to West Coast Toyota. It is part of the reason I bought a vehicle from Hooman. Tires, rotations, oil changes, and car washes, among other perks for the next 6 years will add up. This is very disappointing and something needs to happen.

I will be taking my car in for service this weekend. If they do not honor or have a resolution on Hooman Toyota VIP services, please include me on this class action law suit. I will follow-up on my experience with West Coast Toyota.

2 cars with Hooman. The one I purchased in 2014 we payed 2k for the VIP. The second one was given for free I supposed at this point the dealer knew they were selling. not sure. Very interested.

Received this last week after my BBB complaint purchase car last Oct 2015 we can call fight this

Everyone can contact the following:

Consumer Investigative unit about complaint against Hooman Toyota

Maria Navarez
Tel: 213-631-3603

John Navaria
Email: [email protected]
bbb.org

Before purchasing at Hooman Toyota, my husband and I had checked at several other dealers. The VIP package was certainly what persuaded us to make the purchase there. Even though the VIP package was not included in the contract, it was what sweetened the deal. What Hooman said was that if you purchase from us you will get tires, oil changes and car washes for the life of the car. I consider this to be a verbal contract. We fulfilled our part of this verbal contract, how can they legally not fulfill their part? A class action lawsuit is in order.

Toyota Corporate said basically the Toyota name means nothing on a building represented by a dealership, interesting. Yes, if there is a class action filed, contact me.
I have had service done at Cabe Toyota, they seem ok, just keep your guard up at this point.