Usacomplaints.com » Lawyers & Legal Counseling » Complaint / Review: Legalzoom.com - LegalZoom.com - LLC Express Gold, Unable to fulfill agreement, Charged 3.5X normal package fee but takes as long as normal package - LLC Express Gold Package. #1016099

Complaint / Review
Legalzoom.com
LegalZoom.com - LLC Express Gold, Unable to fulfill agreement, Charged 3.5X normal package fee but takes as long as normal package - LLC Express Gold Package

I used LegalZoom's services to setup an LLC and paid for the Express Gold package (which includes expedited state processing) as advertised to be completed within ten business days. It takes longer than 10 business days. When I called to query, they said it takes about 25 days (just as long as the normal service offering) in some states such as CA. They refused to compensate for the delay when I called. This is very misleading and disappointing, this delay was not mentioned on the confirmation order. I would not recommend LegalZoom's service to anyone I know. They do not deliver as they advertised.


Offender: Legalzoom.com

Country: USA

Category: Lawyers & Legal Counseling

1 comment

February 10, 2016 05:59 PM
We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. Please contact us so we can resolve the issue for you. You can reach me at: [email protected].
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