I have spent 10 hours over 5 days trying to have them setup the billing correctly. I had a account transferred to me and they kept the old billing and my new billing on record and took the money from both of us for 8 months until I was called. They would do that forever I guess. Then I change ...
Last year I had service with Time Warner, fell behind in payments due to financial problems & had to have service turned off. Months later I moved to another apartment in the same building and wanted to have service to my new place, was told that until the previous balance was paid that this ...
Since my two-year contract for Standard Internet and TV was coming to an end, I spent an afternoon on the phone with a Time Warner Cable service representative about finding a package that would retain my internet speeds while shedding DVR. After countless reassurances that the ONLY THING that ...
I have had this service for under a month and have made app. 15-20 contacts to resolve issues that have YET to even be addressed. The "service reps" seem to think I'll be satisfied by having my daily allowance restored only to have to use said allowance to constantly refresh pages in ...
TWC Replaced local WXII news & weather channel in Winston-Salem, NC with a Pennsylvania channel. This is not what we pay our contract for. We need local news & weather - not interested in Pa. ...
TimeWarner Company don't provide the honest information about international calling plans. TimeWarner attracted customers and did't provide information about calling features. Customer service representatives lied to customers about promotion in order to attract more customers. ...