I bought a normal brazilian wax from lifebooker loot on September 11. Yesterday, I started laser hair treatment and determined that waxing wasn't the path I needed togo and named lifebooker to determine what their reimbursement plan was. I looked over my consideration and observe that despite the fact that I'd not used the loot, or published out the certification, the loot was designated as applied. I had been totally confused.
I called lifebooker CS to determine exactly what the reimbursement plan was. Ariana mentioned that within 10 times they are able to perform a complete reimbursement beyond that point-frame-they had a need to contact the organization. Ok good. Therefore she did so-and whoever was in the organization stated they'd me along for an appt but that is all-they might confirm before supervisor arrived in. So Ariana states that she quit her mobile phone number and might get in touch with me nowadays once the supervisor has established together with her that I'd not are available in for support. She explained she'd email me.
Today if anybody understands how lifebooker operates, the "loot" doesn't need you to plan a particular appt. You buy and produce your certification and go from there. I am certain for additional more progress providers you need to do need an appt. Nevertheless, to get a brazilian feel I Have never needed to create a scheduled appointment online. I never approached Saloni Threading to create-up a scheduled appointment both. Therefore itis confusing to me why the loot was outlined as APPLIED after I hadn't utilized it, that appeared questionable and worrying in my experience.
I called back since I never got a contact from Ariana and that I WAS ON HOLD FOR 25 MOMENTS! I have worked in customer support before so I realize that that's a large no no to maintain a person on-hold for that extended!!! Who's operating their CS DIVISION! After 25 units I acquired another woman about the point who stated that Ariana continues to be waiting to listen to in the organization which this may consider 3 business days. THAT IS CLEARLY A TERRIBLE PLAN! Whoever reaches the salon only at that very second ought to be ready to determine whether I arrived within an used the support therefore Lifebooker might start the reimbursement process. I needed to buy my second-round of laser hair treatment through lifebooker but given that they've taken my cash I WOn't utilize their support again. I'll proceed to achieve out for them till this issue is solved. With a lot of choices available, please folks don't utilize Lifebooker, save your self the trouble by studying all the poor evaluations.
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