I would like to see an investigation into these thieves. There are MANY reports online about exactly the same behavior with others, which may just be hearsay to you… here’s a link to just a few examples…
Http://usacomplaints.com/outdoor-furniture-equipment/swimming-pools-etc/swimming-pools-etc-ripped-off-3m2d9.htm
Http://usacomplaints.com/Search/swimming-pools—etc. Aspx
Additionally, since we can’t do anything about her being a total and complete bitch, I would like to point out that below is the actual part I ordered (that text, by the way, is all I received in the way of receipt, and that only after calling and emailing for a solid week to get it). The next item is a clip from one of the emails, dated 3-4-11, that states that item cannot be ordered through their vendors (if they even have any vendors) and lastly, a link to the exact page on their website where they are still advertising that item.
Line Number Order Number SKU Description
1 115406-1 OPT-9297-10 HT-2 SPASIDE CONTROL, WITH 10' CORD - HYDRO QUIP, INC. - 34-0190
Unfortunately we are no longer able to receive the product that you ordered from our vendor. Your order for that product has been cancelled and you are being issued a refund. Please allow up to 4 business days for your bank to process the refund and for it to show on your statement. We apologize for the inconvenience.
Http://www.swimmingpoolsetc.com/sc/productsearch. Cgi? Storeid=*28a1016dac6e7248b96bd85a50a87a03144dc0ec9a11
Finally, on 2-25, a clip that says they will refund the money to my account within 4 business days…
From: Swimming Pools Etc. Support [mailto: [email protected]]
Sent: Friday, February 25 11:52 AM
To: Daisy Georgine
Subject: RE: www.swimmingpoolsetc.com-115406 Overdue Orders [611135:44517]
Unfortunately we are no longer able to receive the product that you ordered from our vendor. Your order for that product has been cancelled and you are being issued a refund. Please allow up to 4 business days for your bank to process the refund and for it to show on your statement. We apologize for the inconvenience.
And then yesterday’s email which shows (at 11 days later) they still had not done so.
From: Swimming Pools Etc. Support [mailto: [email protected]]
Sent: Tuesday, March 08 1:36 PM
To: Daisy Georgine
Subject: RE: [Spam] RE: www.swimmingpoolsetc.com-115406 Overdue Orders [611135:44825]
As you have indicated that you have filed chargeback through your credit card, we will most likely choose to deal through them rather than issuing you a credit directly.
What can we do about this fraud and false advertising? I would like to see them shut down, and imprisoned.
I will help in any way I can.
Most sincerely,
Daisy
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