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Swimming Pools etc
Found 17 reviews / complaints

Swimming pools, etc
Fraud

I would like to see an investigation into these thieves. There are MANY reports online about exactly the same behavior with others, which may just be hearsay to you… here’s a link to just a few examples… Aspx Additionally, since we can’t do anything about her being a total and complete ...

Swimming Pools Etc
Beware

Buyer's beware... They have a 'up to 25%' restocking fee that you only find out about if you try to return. When I tried to return my item I received a VERY rude e-mail that my request was being denied. Said that after I paid the restocking fee (which they never said what it was on the products I ...

Swimming pools etc
Charge a restock fee for returns of 25% AND the charge to ship package to you, claim to have free shipping but charge a handling fee, out of 50.47 I got 20.15 back

Ordered a pool replacement cartridge in total amt. Of 50.47 (which supposively had free shipping) also included a handling fee, had to return item, pay 15.00 shipping, took 30 days for refund, I was returned 20.17- charged me 25% restock fee and the shipping they claimed to have paid when sent to ...

Swimming Pools Etc
A Service and Price!

Buying online can be daunting - especially if you've been burned before. Researched Swimming Pools Etc. For weeks before deciding to purchase. I made a few phone calls to them, and sent a few pre-purchase emails - each time, my questions were answered promptly and professionally. I ordered my ...


Swimming Pools Etc
No customer support

I ordered a factory rebuild kit for a polaris 180, from swimmingpoolsetc.com all the parts were correct except for the outer bag. The drawing in the instructions showed the correct bag that attached with velcro, but the one that was sent has 2 small ears that snap into a hole. When I called to ...