I received an email from OnlineProtection claiming that someone had complained about my company and offering to have the complaint removed. The complaint may or may not have been legitimate. My concern was that a third party was offering to nullify the purpose of THIS service as a clearinghouse for customer complaints. We value customer complaints as a gauge of how well our services, as we design them, translate into customer experiences. You should be wary of companies such as OnlineProtection and be careful that they do not have the ability to arbitrarily remove valid complaints and thus detract from the value of the service that you provide. Email as follows: Hello,
I am contacting you from OnlineProtection, an American organization and
Law firm whose purpose is to protect business’s online reputation.
We have noticed you have a complaint on usacomplaints.com
Http://usashameboard.com/complaints/web-access-xxxxxxx.html
Fortunately for you in most cases we can now REMOVE complaints rather than
Just burying them.
Our internal affairs team along with our attorneys contacts these
Complaint websites on your behalf and gets them to remove the complaints
Against your organization. Many times these complaints are slanderous and
Defamatory and cause damage and sales for you.
Instead of subduing to these complaints let us help you fight them! If you
Have any questions or concerns please feel free to contact us.
Sincerely,
Scott Jacobs, MBA
ORM Strategist
OnlineProtection LLC
Www.OnlineProtection.Us
New York Office
25 East 21st Street
B/W Park Avenue South & Broadway
Suite 6R New York, NY 10010
1.877.414.2272
0 comments