Complaint / Review
Needplumbingsupplies.com
Their customer service reps were useless and snippy

I requested two Kohler drain shelves on line. Our MasterCard was billed INSTANTLY! Later that morning I acquired an email they weren't in-stock, they’d need to be special-ordered also it might consider six months. They desired to understand basically desired to proceed using the purchase or stop it. I instantly e mailed them to stop the purchase. I never obtained the termination verification till I followed-up having a telephone call. It got three additional calls for them before my MasterCard was ultimately acknowledged fourteen days later. What genuine organization costs a person before they actually understand when they possess the product in-stock? Their customer support representatives were ineffective and snippy. They might wish to reconsider their approach to conducting business. You will find way too many different trustworthy on line plumbing supply businesses available to cope with these folks. They get my election for that ‘Customer No Service’ honor of the entire year!