Usacomplaints.com » Electronics and household app. » Complaint / Review: Sears.com - Canceled order immediately, THEN charged me!. #548427

Complaint / Review
Sears.com
Canceled order immediately, THEN charged me!

I put an order at sears.com to get a Wii Healthy Plus, that was proved to be in-stock and was to be delivered. Soon after pressing the switch to put the purchase, I acquired a contact termination the product was sold-out.

I returned for their site... It confirmed "instock"... And so I requested again. Again, mail termination quickly.

SUBSEQUENTLY, several minutes later... I acquired an 2 emails stating my reimbursement could be prepared in 7-10 business days

They ended both purchases INSTANTLY (WITHIN MINUTES of putting the purchase) subsequently billed me, twice! I actually donot understand why they'd wish to maintain clients' cash tangled up for just two months, however it is simply INCORRECT to allow them to cost it after eliminating the purchase. Really poor company training, Sears

Customer support isn't any aid, apart from to verify that their company exercise would be to cost the purchase IMMEDIATELY UPON CLICKING THE SWITCH, whether or not them is truly in-stock. Customer support also educated me that site inventory is just updated ONCE-PER DAY... If you purchase from sears.com, BEST OF LUCK! It is a crapshoot.


Offender: Sears.com

Country: USA
Site:

Category: Electronics and household app.

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