I recently completed a move using carmel movers out of MA. My move was from MA to FL. This was the worst move I have ever experienced. I have moved five times prior to this with no damages to my things. Below is a *brief* summary of my complaints against the company. Companies like this should not be allowed to advertised professional service.
Carmel movers
Arrived for pick up 4 hours late without notice
Rude and unprofessional behavior
Carmel movers
Failure to introduce selves upon arrival
Casually dressed (flip flops), not uniformed as specified in agreement
Inefficient loading of truck (16hs for a 3-bedroom)
Driver absent for half-hour periods
Smoking breaks during loading of truck
Driver could not locate my home at destination
carmel movers
Underestimated move by over $4000
Difficulty communicating due to limited English-speaking skills by movers, one spoke no English
Driver hung up telephone mid-conversation regarding location of my home
Carmel Movers did not know how to disconnect, connect, or place washer and dryer in washer/dryer specific closet
Boxes covered in dirt and grease; items inside covered in dirt and sawdust
All newly purchased, sturdy, professional moving boxes damaged to a point that they are no longer reusable Valued at $2000
Crushed
Puncture holes
Fragile boxes were smashed in on both sides
Ripped open
Missing iPod-mini (pink, engraved) from inside taped box Original value $200
Missing Coach wristlet Original value $150
TV damage Original value $370
6 inch crack in frame
Internal damage to tube causing obscured colors on screen
Dryer damaged Original value $250
Dented console
Dented top corner
Metal fragments found consistent with damage to console
Plastic console frame broken off
Console loose
Broken head board Original value $200
Bookshelf damaged Original value $50
Chipped corner
Scratched sides
Dented back
Loose screws
Lampshade crushed, puncture holes as a result of mishandling boxes Original value $25
Wicker basket crushed as a result of mishandling boxes Original value $10
3 teacups (in smashed box) Original value $20 each
2 saucers (in smashed box) Original value $10 each
1 glass (in smashed box) Original value $5
Broken suture kit Original value $20
carmel movers is a scam
carmel movers is a ripoff avoid at all cost
TJ
Altamonte Springs, Florida
http://www.movingscam.com/forum/viewtopic.php? T=280&postdays=0&postorder=asc&start=75
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