On Nov. 19, I ordered a trial of Eyepothesis Rejuvenation System and was charded $3.87. I decided to cancel my membership which I did and they claim it was on the 8th day. I was told it was cancelled and would not be furthered charged and to send it back within 14 days. On Nov. 27 I was charged $78.41 for a 30 day supply which I am not happy with.
I called customer service this morning and was told that they do not offer a refund policy of the $78.41 even though I cancelled in the appropriate amount of time. The woman on the other end kept repeating the same thing and when I asked to speak to a supervisor, she said no one was there higher-up then her that I could talk to. She said since I returned my items, they could send me more of the same. Told her I didn't want the product and to refund my $78.41, said that is not possible and said I could call later to maybe speak to someone else. After that she hung up on me!!! I have a copy of the refund policy which she needs to read cause she lied to me. This is a very dishonest company who is running a scam.
Stay away from them. I will be calling back and stay on the line all day if that what it takes to get results. I am completely disgusted with this company and people should run the other way. If I get any results, I will let everyone know.
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