1. Over charge:
They overcharged my credit card, I emailed them several times but no respond.
2. Send your order without approval:
They charged $20 extra for the approval of the custom bobble-head that you order. They send your order and make it in China. When it is done, they will send you email with the picture of your bobble-head to ask for approval. If something you don't like and just email back for changes.
So, that was I did. After few changes, they attached the picture of the final doll with the body on with the email. I realized the doll not exactly like the picture on their web site (like the dress and hands doesn't have much details compared with the picture. I emailed them and pointed out the problems. They didn't reply and I got an email delivery notification after few days. I emailed them and told them they didn't get my approval for the final doll, but I got no reply.
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