The FREE DIAGNOSIS was a painfully lengthy required process before selling the licence code.
And then had the gall to require $200 if I wanted a tech to fix it all for me. I explained I had Norton360 — they explained back to me that Norton360 could NOT fix all the critical things wrong with my pc. I then consulted with Norton 360 on their own chat line about this, and they (Norton360) said they had loads of complaints about websites for PC cleanup - such as SpeedyPCPro, My clean PC etc. Am now in process of getting my credit card charge of $39.94 refunded.
Have faith in your own tried and true like I have - Norton360 for much less trouble and much less expense. This is not an ad for Norton — there are many REPUTABLE companies like them out there.
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