Usacomplaints.com » Internet & Web » Complaint / Review: Spokeo - Scam, Hidden Limitations, False Hit Information, Deceptive Hit Response. #965103

Complaint / Review
Spokeo
Scam, Hidden Limitations, False Hit Information, Deceptive Hit Response

When you test the company and enter a phone number or name, you will get a splash screen that claims they have found information — but you need to register. When you register you soon find out they conduct Automatic re-billing.in this instance I created an account, used pay-pal to pay. After my PREMIUM account was created, I entered the phone number. The response was "unable to provide name or address information on the number" but that it was a Cell number and who the carrier was... DUH.

So after trying a few more numbers I was finally greeted with the information "You have reached your reverse phone search quota. Please upgrade your account." Keep in mind I purchased a "PREMIUM" account. So after digging around in the hidden verbiage, sure enough there it is you are limited to "20" looks ups a month so much for PREMIUM.

In short this company promises what they do not deliver, but they do it in such way, that while morally or ethically questionable— it is none the less legal.

Should be interesting as I try to cancel my account.


Offender: Spokeo

Country: USA
Address: 556 S. Fair Oaks Ave Suite #101-179
Site:

Category: Internet & Web

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