I ordered a set of T-shirts with a political saying on them. Planned to use them for a meeting. Ordered them two weeks in advance. When it started getting close to the meeting I tried to contact them. Only contact was fill out the form on the web and we will get back to you in 48 hours. I filled out the form and sure enough about 2 days later I got a form letter back that shipping takes 10 business days.
I replied to the email saying if it was not shipped by noon tomorrow, which would be the 10th day, I would have to call the credit card company to cancel do a charge back. No response so I had the credit card company do a charge back.
It is a real bummer with this because they have some really cute sayings for T-shirts. Had it said on the website that there would be a 10 day delay I would not have ordered. What really upsets me is that they charged my card immediately, instead of waiting till the order shipped. I just don't think that is right.
I will order elsewhere in the future. During the charge back process I did find a phone number for the place. It is 435-688-9595. You might call and check their policies before you order from this company.
Thanks
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