Usacomplaints.com » Internet & Web » Complaint / Review: Cox Communication - Unauthorized Charge. #920480

Complaint / Review
Cox Communication
Unauthorized Charge

I have approached COX Sales Person recently evening to-order the fundamental online sites. As regular, the repetition attempted to obtain me to purchase extra providers/pack offers, that will be really frustrating. Throughout the phone, I gave out my creditcardnumber. Nevertheless, the phone call got fallen in the centre of the offer. Used to do not obtain a verification range in the repetition; and viceversa, the rep hasn't got my SSN for background-check, for starting a brand new bill, as she is described earlier. The repetition did get both my house telephone and cell phone number within the early-stage of the phone call just in case the phone call got dropped. She did not contact me back in addition to I had been unsuccessfully reconnect for them.

I felt uneasy about that. And affirmed, after I examined my charge card purchases today, I noticed an unauthorized demand from the business called, TEC Savology Technology. I looked online and discovered the corporation makes modem. From what I discovered recently, the modem is meant to become an promotional product using the offer of openning a merchant account with COX (that we do not require or take care of). Regardless, the purchase did not get finished, also it shouldn't be described as a revenue, however. I'm happy that I examined my consideration and discovered what is occurred early enough to avoid further harm. Chaseis customer support has appropriately looked after me. Moreover, they inactived my bill immediately and certainly will deliver me an upgraded card in 2 business days.


Offender: Cox Communication

Country: USA   State: California   City: Los Angeles

Category: Internet & Web

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