Complaint / Review
Hewlett Packerd - Circutcity
Hewlet Packerd - Circut City ripoff extended warranty Chattanooga tennessee

In oct. Of 2002 i purchased a hp pavillion ze5185 laptop computer, with an extended warranty honored by circuit city. The extended warranty price was 370.00
shortly after purchasing the laptop, it begain to blue screen crash, to make a long story short, the computer made 4 trips to california, with multiple repairs, but none fixed the problem, after 12 months the hp warranty expired, and now it is under the circut city extended warranty. Hp says that it is a hardware problem, which is under circuit city warranty and circuit city says it is a software problem which is under hp warranty which has expired,
now i have been doing this with return trips and long, long, phone conversations, so now i have 30 days of extended warranty left, and hp and circuit city failed to repair my very expensive computer and instead of getting it fixed, all i have gotten is the Run-A-Round and a laptop that still blue screen crashes and collects dust in the closet.
Plus circuit city had the nerve to send a letter wanting to know if i wanted to extend my extended warranty... No