I bought a laptop battery Jan 8 with a 3 year no hassle warranty. Battery failed to charge after pulling laptop out of 1 year in storage about 3 days ago, I contacted seller about the defect and was advised battery was not defective. And accused me of using it all along, Return policy was modifed about 6 months later and my warranty now was not covered. The warranty was in affect when I bought it. Here is the email from Seller to me, and me to Seller. You will see why got mad:
. Fri, June 1 3:26: 46 AMRE: Other: ebarlitt sent a message about NEW Battery for DELL Latitude C610 C640 C810 C840 66Whr #270491583700From: eBay Member: thebatteryconnection
To: [email protected]
EBay sent this message to Eric Barlitt (ebarlitt). Your registered name is included to show this message originated from eBay. Learn more.
Seller has responded to your question about this item
Dear ebarlitt,
I am sorry to hear that. The battery we sold you is not defective, and the proof is that you have been using it all along. At the same time, please understand that the battery is fuel, and once the fuel runs out, it of course will no longer power your laptop. Our warranty does not cover wear and tear, it only covers physical defects such as the battery cracking, or the casing opening up and the such.
I do realize that you are now out of a battery and as a courtesy to you, I can offer you a 20% rebate on a new unit.
RegardsEd
Original Message — Subject: Other: ebarlitt sent a message about NEW Battery for DELLLatitude C610 C640 C810 C840 66Whr #270491583700From: "eBay Member: ebarlitt" < >Date: Thu, May 31 11:36 pmTo:
Dear thebatteryconnection,
I want a replacement for a defective item I purchased and is still under 3 year no hassle replacement warranty.
- ebarlitt
Click "respond" to reply through Messages, or go to your email to reply
NEW Battery for DELL Latitude C610 C640 C810 C840 66Whr Item Id: 270491583700 End time: Jun-13-12 14:14: 26 PDT Seller:
Thebatteryconnection (596115) 99.1% Positive Feedback Member since Jun-09-05 in United States Location: NJ, United States
Listing Status: This message was sent while the listing was active.
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This email from Seller is the one and only response, I have tried at least 7 times to contact Seller but no response. Note: The battery hads 8 cells inside the battery and 3 were found to be bad. OK Thats it. Ebarlitt
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