Ive been a Auction Sentry user since Dan Hite brought the program out for eBay users almost ten years ago. I too purchased the Lifetime version. Then for the past several years after Auctiva Corp. Bought it, Ive bought the annual subscription for $12.95 A few days ago I received a message saying my subscription was endingthe same day it
endedand the only option was to agree to a monthly subscription plan at $4.95 monthor four times more than Ive been paying for the past several years!
Based on what I have read online in the past couple of days, I am inclined to post my review of this behavior to every
online venue that will accept it if Auctiva doesnt change their fee structure. This kind of s*&% is just the thing to incite a call for vengeance against companies who abuse their customers. If you too are so inclined, i suggest commentary be placed on at least these sites: Softpedia, Cnet, EcommerceBytes, and AuctionBytes.
Plus a letter or phone call to their offices might be helpful as well:
Auctiva Corp.
360 East 6th Street Chico, CA 95928
(530) 892-9191Tell them in plain language what you think of their administration of Auction Sentry.
As a substitute, I am now using a freeware program called: Gxxxx which is worthy replacement for Auction Sentry especially for casual buyers. Heres the link to their main site: http://www.gixen.com/index.php
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
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