Are you looking for a Web Designer who specializes in pretty, boutique-style design? If you are, do NOT choose Nia Van Tuyl of www.pixeldivadesigns.com. To make a looooong story short here was my horrid experience with this company:
1. Project was supposed to be completed in 4-6 weeks, 6 months later still not done.
2. Project never actually got finished, after I paid my final deposit Nia and staff disappeared into thin air
3. Nia will NOT do corrections. She provides horrible customer service. She gets personally offended if you
ask her to edit/change something.
4. Nia's response time is painfully unacceptable - expect 2-3 weeks for a response. This is fine if you are
an airy-fairy person who has no structure in your life, but if you want these services for your business you will be terrible disappointed,
5. The worst part is she never completed my site. She left it about 70% done, many of the links don't work, shopping cart doesn't work, its totally useless and my money is wasted. Now I have to look for another designer to fix it.
6. I have attempted to hire 3 seperate designers to fix my site and make it workable, but they say that Nia made such a mess with the code it's impossible to fix without just starting from scratch.
7. Nia makes money off the hosting, and charges you double for it. I contacted the hosting company to see if I could get it out of Nia's name but they wouldn't let me so I'm still stuck with paying double.
8. The bottom line is that NIA VAN TUYL:
-doesn't care
-is a brat
-is painfully slow
-gets offended if you ask for corrections
-has ZERO customer service skills
-leaves projects unfinished
-accepts money then disappears
-is really a thief
-is very unprofessional
Ripoff ripoff ripoff
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