Similar to other reports here on usacomplaints.com, I too ordered two Christmas gifts through sears.com. Both were Android OS generic computer tablets. I received my order after several weeks, just before Christmas, however, one tablet was defective (both were poor quality). The WIFI did not work on the defective one. I returned it for a refund and never heard back - all you get from this company are automated e-mail responses telling you to wait. The last response I received stated that their e-mailbox was now full. They have probably left town by now. Sears should be ashamed of themselves - and I should have realized that this was coming from another vendor and not Sears. The only reason that I ordered was that I trusted the Sears name! Stay away from any offers or "deals" from both companies.
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