Usacomplaints.com » Internet & Web » Complaint / Review: Insight communications - I had to file a complaint with the FCC just to get an estimate for internet installation. #845385

Complaint / Review
Insight communications
I had to file a complaint with the FCC just to get an estimate for internet installation

Insight and at&t are my only choices for dsl. At&t refused to cross the street for internet saying it was trying to faze out dsl in favor of u-verse, but they have no plans to include my area for u-verse.insight' s reply was "you can't afford it". I complained to the fcc and was told Insight can charge what ever they want as a connection fee. Afterwards Insight finally gave me an estimate of $13,000 dollars.insight offered to knock $7,200 off the cost if I dig the trench and bury the wire for them. When i told Insight that was outrageous, I was told Insight had so much business they could barely handle the customers they had so I wasn't worth their time.


Offender: Insight communications

Country: USA   State: Kentucky   City: Louisville
Address: 4701 Commerce Crossing
Phone: 8002730144

Category: Internet & Web

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