My internet/email went out on 1/19, nearly one month ago. I have called them nearly every single day since. All they have done is write new service ticket orders and pass the problem to someone else. The supervisor seems to take no interest and no one has attempted to follow through. The techs are all nice & multiple promises to restore service have been made, but the system is that each dfferent tech starts over from scratch. I have been extremely patient with them, but enough was enough, like a couple weeks ago. I see on the Better Business Bureau website, the company got a big "F" grade for not bothering to reply to most all the complaints. I dont know how a company like this stays in business.
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