On January 07 I purchased a laptop model # 1300 D wireless Notebook priced @ $746.00. The company selling it at the time was BuiltsmartUSA.
I was told by a sales person named Michael that it would be shipped in 3 to 5 days. They charged my account for the amount of the computer.
Five days passed and I had not received the laptop, I called and asked to speak to a manager or some one higher, I spoke to a guy by the name of Damon Jordan supposably he was the company's president.
When I spoke to him he said that they were back ordered due to the numerous sales and to give them another five to seven days.
Again seven days passed and no laptop, so again I called Damon Jordan he apologized and told me that I was next for delivery, I told Damon Jordan that I wanted my money back, he said that it would take 7-14 days to get my money back, but that I would have it posted to my account within that time.
I have attempted to talk to Damon Jordan but have not been able, I have faxed, E-mailed, left voice messages, and to this day nothing. There is a guy named James that answered a couple of E-mails and told me that he would attempt to help me.
To this very same day I have not received my money. I have gone to my bank and attempted to get my money back, but they told me that it has been too long and that they are not able to help me.
I have E-mailed the Attorney General in California to see if they can help me, I have not received any response from them.
I have contacted the media to see if they can help me, they have not been able to help also.
I have attempted to present copies of the reports from other victims to the FBI to see if they could help out in any way, they have not been able to help.
I have checked under the BBB to see how they rate them and they too show that they have complaints against them, I was going to file a report with BBB but from past experience the BBB doesn't do anything about any of the complaints.
I am in the process to start filing through the small claims court to see if they can help in any way.
If any one knows how to get in hold of these people or where they are please let me know, and if there is anything that we could do to get our money back.
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