I called and got a quote for a computer told them to order it and got a cashiers check for it. I mailed the check the next day. I waited two weeks and no computer. I called Dell and they had no record of any order being made. I checked with my band and the check had been paid.
I called Dell several times and talked to several different people. I got the run around in a big way. I am supposed to get my money back but I'm beginning to wonder now. The last person I talked to told me to call back and he'd make me a deal on the computer and he is in customer care not sales.
I even talked to a supervisor and got a the run around from him. I am going to write several letters to Dell and see if I can get one to Michael Dell too. I am PO'd to the max. I thought this was a reputable company but I'm finding out differently.
I was proud that this was a Texas company but not now. I am totaly embarrased that this is even associated with Texas.
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