I placed an order on the CCGArmory.com website on Jan 10 for a series of items. Order #99877
On Jan 19 I received a package with only one of the items I had ordered.
On Jan 22 I sent an email to CCGarmory asking about the other items. They are claiming that all items were in the box.
There is a great deal of evidence which does not support their claim:
First, the tracking numbers: I was sent two invoices through email. The item I received has a tracking number on the invoice of - 1Z14YV020390608293- this is a UPS number. However, every other item on the list had a tracking number of - 9405510200830271124008- this is a US postal service number.
Second, the physical invoice which came with the package has the same numbers as above - one for the item I received and another for all the other items. Additionally, the items with the different tracking number had all been scratched out with pen - as if they were not to be included in the box which was sent to me.
Third, I have an email from the company telling me that the items would be shipped seperately. How can they say that the items were in the same box when in the email they state that the items would be shipped seperately? I received a large brown cardboard box from UPS on Friday Jan 19 at about 4:00pm. The box was labelled as being sent from CCGArmory.inside the box was only one of the items I had ordered.
The items missing from my order are as follows:
Protectorate of Menoth PIP32062 1 34.99
Battlegroup (Plastic
Miniatures Kit) Cygnar Epic Warcaster PIP31041 1 13.99
Captain Allister CaineWarmachine MkII Cygnar PIP91051 1 8.39
Token SetStone Scribe Chronicler PIP71029 1 11.19
Blister Pack
(Trollbloods) Protectorate Paladin of PIP32048 1 8.39
The Order of the WallCygnar Heavy Warjack PIP31062 1 24.49
PLASTIC Kit Box Pack
At this point, CCGArmory is openly calling me a liar and has escalated the claim I filed through Paypal. Despite changing their story time and time again, I am the one who is lying... Right.
After doing some research online I've found a number of people who have had similar issues with CCGArmory. I strongly recommend that everyone avoid doing business with them.
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