I ordered flowers for my mom. The picture I ordered from on the internet showed a colorful arrangement which included exotic looking flowers, roses, etc.in a plain soup / large mug. My mother instead received carnations, mums, and a few daisies in a happy birthday mug. I never asked for happy birthday mug, I wanted the pictured mug or a close copy.
When I complained to flowers.com. They informed me that my order was fulfilled according to their florsit in Marlboro and that is that. I receieved a cheap floral arrangement for the colorful, beautiful, and exotic floral arrangement I ordered.
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