Usacomplaints.com » Internet & Web » Complaint / Review: Playphone - Ron Czerny Unauthorized phone charges to cell phone - scheme described by Sprint. #791992

Complaint / Review
Playphone
Ron Czerny Unauthorized phone charges to cell phone - scheme described by Sprint

I received my Sprint invoice for the month and found a charge for $14.99 from Playphone Inc labelled as Ringtone-74777 PlayphoneSubs.

I called Sprint billing. They told me that Playphone sends out a text message and, if unanswered, causes a billing of $14.99 PER MONTH!!! Onto your phone bill. I was astonished, but the Sprint representative told me that he knew EXACTLY what happened because they had done it to him, too.

Sprint should block ALL PLAYPHONE billing invoices immediately because this is clearly fraud— yet Sprint seems to be going along with it. They advised that the charge would be taken off my bill and that Playphone would be blocked from ever texting me again— however, if they KNOW about this, why do they let these invoices wind up on customer bills when from the git-go, they knowi ts a scam and fraud?

Come on Sprint— protect your customers and put an end to this NOW. Playphone is a rip-off in this practice, and it should be stopped immediately— maybe by a class action lawsuit from everybody they have done this to.


Offender: Playphone

Country: USA   State: California   City: San Jose
Phone: 4082616200
Site:

Category: Internet & Web

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