I paid $21 to get a list of businesses in the Century City, CA area for an event our charity is hosting. I thought it was a good deal and paid via Paypal.com. Never heard back from the guy after that. He did not return calls or email. I disputed this with paypal and here's the results: (by the way, I never got any money back):
Our investigation of this complaint is now complete.
The seller did not respond to our requests for tracking information. Therefore, we attempted to award you a full refund. Unfortunately, there were insufficient funds available in the seller's PayPal account to complete the refund.
PayPal does not consider this a satisfactory resolution of this complaint. We have taken action against this seller's account until the complaint has been resolved.
No further action is required of you at this time.
We value your business and regret this experience. To make sure future transactions proceed smoothly, we suggest reading our Security Tips.
Any portion of the payment which was funded with your credit card will be refunded directly to your credit card. Credits to a credit card generally take 2-3 business days to post, and may not be immediately reflected in the card's balance.
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