For the past 3 years I've been ripped off on their rebate program. A few months after meeting the required criteria for rebates, I receive a post card back notifing me I have not met their criteria by having something missing. What can be missing when the sales slip, rebate coupon and the bar code containing the product information is submitted as required by them in the time stated. Somebody there has been pocketing my rebates. It is only that they have a good product I continue to buy from them, but after this 3rd year in a row I have my doubts.
Shame on them.
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