Wanted to share with everyone my experience with the new technician from Primecast which is now working at this complex and others. This happened today, July 19 and it was horrible. Again, another reason NOT to deal with Primecast and consider it very well before hand.
This is an e-mail that I sent to Mr. Mike Pitts, Director of Operations for Primecast/Conexion Technologies.
Today's experience with your technician home visit
After finding out today that there is a new technician working here at the complex where I live, VantagePointe Homes, talked to him and told him about all the problems that been having since day one.
He offered to come by my apartment and take a look at things.
After he looked around he told me that he wanted to run a test for 24 hours in which he can monitor from his apartment; yes he now lives here at the same complex; in which he is using a program that he has in his computer and such.
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