Comes across as an American company but are definitely not. I purchased the R9 taylormade driver from them after hit about 10 to 15 balls with it the head cracked and a hole appeared in the back of it. I have contacted them to try to resolve the issue and get a full refund as they had sold me fake clubs, but have got very little response from them.
They close off on the live chat the second you mention wanting a refund and just tell you a load of lies about the clubs. Before purchasing i sent an email to ask if the clubs were genuine, to which i got the reply "Yes all of our clubs are genuine none of them are fakes". Clearly a lie told to me by the operator called Chloe. The following is the live chat stream i just had, notice at the end Chloe stops responding and also i have email everyday for the last week and am yet to receive the address to post the clubs back to so i can get a refund!!!
Chloe: What can I do for you?
124.168.77.6: I purchased a set of clubs from your site and as they are fake i want a full refund and want to know the address to send them back to.
Chloe: All clubs we sold are OEM quality products made in asia, they were not made in the US but come with the same quality and performance with what you can get in your local shop. We have got lots of customers, almost all of them were highly delighed with our clubs so that we have got lots of great comments as well. Actually, our clubs were made in asia and Taylormade, Callaway, Ping etc, also made their parts of club heads in the asia factories so that they can save much unnecessary costs, these factories are our suppliers which we got our clubs, we contacted these suppliers and make the package be shipped from the factory directly so that we saved many venders and costs in the whole salesstructure.
124.168.77.6: don't care they are fakes i want a full refund which you advertise on your site
Chloe: Please sent an email to us
Chloe: we will give you a reply in 24 hours
124.168.77.6: I already have but ye are very slow at answering my questions. What is the address, I WANT A REFUND
124.168.77.6: What is the address and when will i get my refund
Chloe: Please be patient! We will reply you in 24 hours
124.168.77.6: I have been patient. It is now becoming a joke. I have reported you site to trading standards Australia and will be pursuing what ever legal action is needed. What you are doing is ILLEGAL
124.168.77.6: What is the address and when will i get my refund
124.168.77.6: Hello
This site is a joke DO NOT BUY ANYTHING FROM IT.
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