I purchased the license for Driver Detective and used it as instructed. It detected what was purported to be an outdated audio driver for my HP Pavillion zv5200 laptop, so I downloaded the so-called "updated" audio driver, a Realtek brand name, which was to replace the "outdated" SoundMax driver. When rebooted, the laptop no longer had sound! I called their so-called
customer "service" number of 877-737-1080 only to be told they could help me on up to 5 issues for an additional $149.95!!! This is a complete RIPOFF. A Google search confirms that this company makes it a practice to ripoff its unsuspecting
customers, as evidenced by the following link - -
http://www.google.com/custom? Cx=016320414824861919433: mwns0tkni6q&ie=UTF-8&q=&hl=en&adkw=AELymgWPyMLXOtiwX0ucj4-7XXSMn-oQaMhHW9Vfv7ccKkN1DDc8uB9IHFW_VExiPJ_KTJf1UkoUqwgosxA6R1Pd4HcEwNTubsL4s1aS8yTl_bp8wnn90Lg&cof=AH: left;ALC:#0000CC;BGC:#FFFFFF;CX: Google;DIV:#FFFFF1;FORID: 13;GALT:#008000;KMBGC:#FFFFFF;KMBOC:#336699;KMSC:#000000;KMTC:#0000CC;KMTVC:#0000CC;KMUC:#008000;L: http://www.google.com/intl/en/images/Logo_60wht.gif;LC:#0000CC;LH: 80;LP: 1;T:#000000;VLC:#0000CC;&client=pub-2698861478625135&channel=0753425525&q=rip off report, driver detective&sa=Search
— I demand refund of my $29.95, and would recommend PayPal cease doing business
with Driver Detective, a.K.A. PC Drivers Headquarters —
http://www.drivershq.com/Contact. Aspx
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