I contracted with, and paid in advance in full, to Graham Gallagher of LCDEnclosures.co.uk to manufacture a custom LCD enclosure. The LCDenclosures.co.uk website lists examples of satisfied customers receiving custom solutions within 21 days.
When Graham Gallagher told me that the lead time for my product was 3-4 weeks I believed him.
After the 4th week I emailed Graham Gallagher of LCDenclosures.co.uk to check status. After receiving no response, I began to receive conflicting stories as to the ship date of my product.
I continued to email to receive and exact ship date, Graham Gallagher became increasingly irate with my inquiries, and continued to tell conflicting stories.
Finally I was told the product would ship on 5/16. I emailed Graham Gallagher to confirm the ship date and he did not respond.
As a result of his lack of response I filed a report on this site. Upon notification of the report Graham Gallagher of LCDenclosures did the following:
1. Threatened legal action.
2. Implied a threat of violence to me and my family.
3. Began a campaign of extortion, suddenly the product is available for shipment but Graham Gallagher has indicated to me numerous times that he will only ship the product to me if I remove this post from usacomplaints.com.
I have extensive documentation of all his threats and extortion attempts, all I want, all I have ever wanted is my money back or my product.
Hopefully my experience will help prevent others from a similar experience with Graham Gallagher of LCDenclosures.co.uk
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