I had a problem FIXNOW / ONMITECH with having them help with Outlook PST. Two
hours on the phone and nothing was done! I spent a lot of time looking
at a cursor that wasn't moving! Same"Sorry for the inconvenience"
messages. I suggested kicking it up to the next tech level or giving me
an incident no. So I could do later (with perhaps a Tech assistant who
wasn't so slow and dumb). Response was "Let me keep working on it". Of
course the cursor just sat there (remote desktop). Tried to call
customer support - a joke. Got the offshore tech site who said "what
company do you need CS for? Told them and was put on hold long enough
to make he hang up (and cancel payment, BTW). Save your time an money;
these guys aren't real.
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