I sold an item (# 330508386923) to a Chinese American Dr. Q. Fan in Northborough, USA. For US$ 358. The person paid through paypal and I sent the item by registered mail. After that he claimed his money from Ebay (NOT paypal) as the item ‘was not received’ (Case # 5006802520), so the amount was deducted automatically from my account. As fraud was very evident, I started an investigation at the Dutch postal Customer Service. I got a report that the item was received on the 12th of Febr. 2011. Ebay.com cannot read the report as it is written in Dutch. On his turn Ebay. Nl refers to ebay.com. Ebay is en expert in giving replies without contents, that is to say they are very good in sending useless info and only refer to other sites, persons but they are not able to solve a matter like this. Moreover they are not interested doing this and they tolerate and reward this type of fraud. I stopped selling after 12 years. To me Ebay-protection is down to zero.