I wanted to order some services through the Freelancer. I deposited more than $1500, and after that freelancer has suspended my account.
They required a scanned copy of my passport. I have contacted them in Live chat and asked to explain why they have stolen my money. They said that this information is confidential. Then I asked them to provide me their certificate of registration to make sure they are serious company and my documents will not be used in fraudulent purposes. They have refused to do it and started to blackmail me that will not return my money. Finally I have sent them my passport.
The next day I have received a message that my passport is accepted, but they also need a photo of myself holding a piece of paper with the verification word and my username on it!!!
I have contacted their supervisor and asked him why they require my personal information and who gave them the right to make verifications.
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